{"id":1196,"date":"2023-09-10T13:53:24","date_gmt":"2023-09-10T11:53:24","guid":{"rendered":"https:\/\/lillian-care.de\/?p=1196"},"modified":"2023-10-22T22:34:44","modified_gmt":"2023-10-22T20:34:44","slug":"we-really-want-to-solve-problems-interview-with-lillian-care-founder-drop","status":"publish","type":"post","link":"https:\/\/lillian-care.de\/en\/press-release\/we-really-want-to-solve-problems-interview-with-lillian-care-founder-drop\/","title":{"rendered":"\u201eWe really want to solve problems,\u201c Interview with Lillian Care founder Drop"},"content":{"rendered":"

With a nati\u00adon\u00adwi\u00adde net\u00adwork of health\u00adca\u00adre faci\u00adli\u00adties, Lil\u00adli\u00adan Care aims to deli\u00adver pri\u00adma\u00adry health\u00adca\u00adre to under\u00adser\u00adved are\u00adas. <\/strong><\/em>\u00c4rz\u00adte\u00adnach\u00adrich\u00adten\u00addienst<\/strong> spo\u00adke with foun\u00adder Linus Drop about the con\u00adcept.<\/strong><\/em><\/p>\n

So Mr. Drop, can you tell me brief\u00adly what it is exact\u00adly that you are plan\u00adning with Lil\u00adli\u00adan Care?<\/strong><\/p>\n

The con\u00adcept is based on two com\u00adpon\u00adents: We are ope\u00adning gene\u00adral health\u00adca\u00adre prac\u00adti\u00adces in medi\u00adcal\u00adly under\u00adser\u00adved regi\u00adons. To the pati\u00adent, they look like nor\u00admal medi\u00adcal prac\u00adti\u00adces. Insi\u00adde, howe\u00adver, they are orga\u00adni\u00adzed dif\u00adfer\u00adent\u00adly. First of all, our phy\u00adsi\u00adci\u00adans are not in the prac\u00adti\u00adce five days a week, but ins\u00adtead are offe\u00adring tele\u00adme\u00addi\u00adcal ser\u00advices from home on a spe\u00adci\u00adfic days.<\/p>\n

In many cases, phy\u00adsi\u00adci\u00adans are no lon\u00adger wil\u00adling to relo\u00adca\u00adte to the\u00adse under\u00adser\u00adved regi\u00adons. We want to make it pos\u00adsi\u00adble to prac\u00adti\u00adce gene\u00adral medi\u00adci\u00adne in rural are\u00adas wit\u00adhout having to move the cen\u00adter of your fami\u00adly\u2019s life the\u00adre.<\/p>\n

The second thing is the dis\u00adtri\u00adbu\u00adti\u00adon of work. We have too few doc\u00adtors in gene\u00adral, so we need a dif\u00adfe\u00adrent dis\u00adtri\u00adbu\u00adti\u00adon of work within such a prac\u00adti\u00adce. This is whe\u00adre we rely on a medi\u00adcal team, in which signi\u00adfi\u00adcant parts of the tre\u00adat\u00adment are pro\u00advi\u00added by non-phy\u00adsi\u00adci\u00adan staff. In our case, this will main\u00adly be phy\u00adsi\u00adci\u00adan assistants, but com\u00admu\u00adni\u00adty health nur\u00adses may also beco\u00adme invol\u00adved in the future. This is what has long been prac\u00adti\u00adced in many other count\u00adries \u2013 Scan\u00addi\u00adna\u00advia, the UK, and the US. The com\u00adplex cases are hand\u00adled by the phy\u00adsi\u00adci\u00adan, the simp\u00adler ones by the nur\u00adses \u2013 and the out\u00adco\u00admes are equi\u00adva\u00adlent or bet\u00adter than they are here.<\/p>\n

Howe\u00adver, we ensu\u00adre that the phy\u00adsi\u00adci\u00adans retain over\u00adall respon\u00adsi\u00adbi\u00adli\u00adty by means of super\u00advi\u00adsi\u00adon. We deli\u00adbera\u00adte\u00adly wan\u00adted to move away from con\u00adcepts such as sub\u00adsti\u00adtu\u00adti\u00adon and dele\u00adga\u00adti\u00adon, becau\u00adse such ter\u00admi\u00adno\u00adlo\u00adgy refle\u00adxi\u00advely trig\u00adgers cer\u00adtain opi\u00adni\u00adons. And what we are doing is some\u00adthing in bet\u00adween. A phy\u00adsi\u00adci\u00adan is invol\u00adved in any tre\u00adat\u00adment we pro\u00advi\u00adde. The goal is to find a balan\u00adce: As much as pos\u00adsi\u00adble should be hand\u00adled by others, but the phy\u00adsi\u00adci\u00adan remains invol\u00adved \u2014 sim\u00adply for a much shorter peri\u00adod of time. Nevert\u00adhel\u00adess, he or she can inter\u00adve\u00adne at any time.<\/p>\n

You are orga\u00adni\u00adzing the enti\u00adre ope\u00adra\u00adti\u00adon as a medi\u00adcal care cen\u00adter. How lar\u00adge will the indi\u00advi\u00addu\u00adal faci\u00adli\u00adties be?<\/strong><\/p>\n

Yes, it\u2019s a medi\u00adcal care cen\u00adter, we can\u2019t orga\u00adni\u00adze it any other way. But the phy\u00adsi\u00adci\u00adans can also beco\u00adme share\u00adhol\u00adders. We don\u2019t want the phy\u00adsi\u00adci\u00adans to be \u201ejust\u201c employees, but also part\u00adners in the big pic\u00adtu\u00adre. Tha\u00adt\u2019s an opti\u00adon, the phy\u00adsi\u00adci\u00adans don\u2019t have to do it, but we offer it to all of them.<\/p>\n

Nor is it a mat\u00adter of the phy\u00adsi\u00adci\u00adans having to bring a lot of capi\u00adtal to the table. For the launch, we\u2019\u00adre clas\u00adsi\u00adcal\u00adly inves\u00adtor-fun\u00added. To get things rol\u00adling, we\u2019\u00adve orga\u00adni\u00adzed the capi\u00adtal. For us, it\u2019s more about get\u00adting the phy\u00adsi\u00adci\u00adans more invol\u00adved in the decis\u00adi\u00adon-making pro\u00adcess and about com\u00admit\u00adment.<\/p>\n

Size-wise, the prac\u00adti\u00adce is ori\u00aden\u00adted toward two phy\u00adsi\u00adci\u00adans in terms of pati\u00adent volu\u00adme. But the break\u00addown will be dif\u00adfe\u00adrent: one phy\u00adsi\u00adci\u00adan or one doc\u00adtor and 1.2 full-time posi\u00adti\u00adons for phy\u00adsi\u00adci\u00adan assistants or some\u00adthing simi\u00adlar. The units will be rather small, becau\u00adse the loca\u00adli\u00adties we want to go to are usual\u00adly quite small.<\/p>\n

All admi\u00adnis\u00adtra\u00adti\u00adve things will be com\u00adple\u00adte\u00adly cen\u00adtra\u00adli\u00adzed, we want to keep that out of the prac\u00adti\u00adces. Becau\u00adse on site, the focus should real\u00adly be on tre\u00adat\u00adment.<\/p>\n

Do you want to focus exclu\u00adsi\u00adve\u00adly on under\u00adser\u00adved regi\u00adons?<\/strong><\/p>\n

Yes. We real\u00adly want to sol\u00adve pro\u00adblems and not be ano\u00adther play\u00ader going in and cher\u00adry-picking in cities whe\u00adre the situa\u00adti\u00adon is fine.<\/p>\n

Are you only loo\u00adking at pri\u00adma\u00adry care phy\u00adsi\u00adci\u00adans or spe\u00adcia\u00adlists as well?<\/strong><\/p>\n

For the time being, we\u2019\u00adre thin\u00adking exclu\u00adsi\u00adve\u00adly in terms of pri\u00adma\u00adry care phy\u00adsi\u00adci\u00adans. Of cour\u00adse, once such a struc\u00adtu\u00adre has been crea\u00adted, one could ima\u00adgi\u00adne brin\u00adging in spe\u00adcia\u00adlists as nee\u00added on cer\u00adtain days. Howe\u00adver, we would then do so with part\u00adners \u2013 we real\u00adly want to focus on pri\u00adma\u00adry health\u00adca\u00adre.<\/p>\n

What role does fami\u00adly doc\u00adtor-cen\u00adte\u00adred health\u00adca\u00adre play in your plan\u00adned prac\u00adti\u00adces?<\/strong><\/p>\n

Fami\u00adly doc\u00adtor-cen\u00adte\u00adred care is defi\u00adni\u00adte\u00adly an important point for us. We assu\u00adme that our prac\u00adti\u00adces will bene\u00adfit from this.<\/p>\n

Whe\u00adre exact\u00adly will you be laun\u00adching your prac\u00adti\u00adces?<\/strong><\/p>\n

Over\u00adall, we are loo\u00adking nati\u00adon\u00adwi\u00adde. We are start\u00ading with the first prac\u00adti\u00adces in the Ger\u00adman sta\u00adte of Rhi\u00adne\u00adland-Pala\u00adti\u00adna\u00adte \u2014 quite deli\u00adbera\u00adte\u00adly the\u00adre and not in the Ucker\u00admark or Bran\u00adden\u00adburg, in order to demons\u00adtra\u00adte: This is not just a pro\u00adblem in the east, and it is not a pro\u00adblem that only affects a few fede\u00adral sta\u00adtes.<\/p>\n

Then we will take action in the regi\u00adon around Osna\u00adbr\u00fcck. The Osna\u00adbr\u00fcck regi\u00adon is also one of our share\u00adhol\u00adders through a hol\u00adding com\u00adpa\u00adny, so we have a lot of sup\u00adport from all sides.<\/p>\n

It is high\u00adly likely that we will then also beco\u00adme acti\u00adve in the sta\u00adte of West\u00adpha\u00adlia-Lip\u00adpe. We are curr\u00adent\u00adly in talks with two dis\u00adtricts the\u00adre. Of cour\u00adse, the pro\u00adject of the Asso\u00adcia\u00adti\u00adon of Sta\u00adtu\u00adto\u00adry Health Insu\u00adrance Phy\u00adsi\u00adci\u00adans of West\u00adpha\u00adlia-Lip\u00adpe (KVWL) regar\u00adding phy\u00adsi\u00adci\u00adan assistants is of gre\u00adat inte\u00adrest to us. We are a per\u00adfect fit for that.<\/p>\n

How far have the plans pro\u00adgres\u00adsed?<\/strong><\/p>\n

The first four units should be acti\u00adve by the end of this year or the begin\u00adning of next year \u2013 this now depends pri\u00adma\u00adri\u00adly on lea\u00adse agree\u00adments.<\/p>\n

Was\u00adn\u2019t it dif\u00adfi\u00adcult to find staff?<\/strong><\/p>\n

As far as Medi\u00adcal Assistants and Phy\u00adsi\u00adci\u00adan Assistants are con\u00adcer\u00adned, we have a real luxu\u00adry situa\u00adti\u00adon. We have recei\u00adved so many appli\u00adca\u00adti\u00adons that we can choo\u00adse the best from the many good ones. And they real\u00adly do have to be on site in the prac\u00adti\u00adce five days a week. We just have some\u00adthing for them that inte\u00adrests them: To be more accoun\u00adta\u00adble and to be more visi\u00adble. Of cour\u00adse, we also pay them reason\u00adab\u00adly.<\/p>\n

We are also very satis\u00adfied with the phy\u00adsi\u00adci\u00adans. We have three or four inte\u00adres\u00adted par\u00adties for all loca\u00adti\u00adons.<\/p>\n

It\u2019s gre\u00adat that the\u00adre has been so much inte\u00adrest, even though this mar\u00adket is so com\u00adpe\u00adti\u00adti\u00adve. That gives us a tail\u00adwind. Becau\u00adse wit\u00adhout phy\u00adsi\u00adci\u00adans and non-phy\u00adsi\u00adci\u00adan staff, you can think up a lot of things, but you can\u2019t do any\u00adthing.<\/p>\n

How many prac\u00adti\u00adces are you plan\u00adning for the long term?<\/strong><\/p>\n

Very long-term, if you are loo\u00adking at the 2030s, we are anti\u00adci\u00adpa\u00adting seve\u00adral 100 prac\u00adti\u00adces that we are tar\u00adge\u00adting. But when you see that the\u00adre will be a short\u00adfall of 11,500 prac\u00adti\u00adces, even 100 prac\u00adti\u00adces from Lil\u00adli\u00adan Care is just a drop in the bucket. We can\u2019t sol\u00adve the pro\u00adblem alo\u00adne \u2014 tha\u00adt\u2019s why we don\u2019t see our\u00adsel\u00adves at all as com\u00adpe\u00adting with other com\u00adpa\u00adnies or other phy\u00adsi\u00adci\u00adans. In fact, it will take ever\u00adyo\u00adne who can come up with some\u00adthing to sol\u00adve the pro\u00adblem of health\u00adca\u00adre shorta\u00adges.<\/p>\n

Other medi\u00adcal cen\u00adters have fai\u00adled becau\u00adse they are not eco\u00adno\u00admic\u00adal\u00adly via\u00adble. Why should this be dif\u00adfe\u00adrent for you?<\/strong><\/p>\n

One hears very dif\u00adfe\u00adrent reports in this regard. Of cour\u00adse, the working hours and sche\u00addu\u00adles of free\u00adlan\u00adcers are dif\u00adfe\u00adrent from tho\u00adse of sala\u00adried employees. This is regard\u00adless of pro\u00adfes\u00adsi\u00adon. Our approach: We want to com\u00adbi\u00adne both the advan\u00adta\u00adges of being an employee with the oppor\u00adtu\u00adni\u00adties of an entre\u00adpre\u00adneur. After all, tha\u00adt\u2019s what many phy\u00adsi\u00adci\u00adans want: Not to bear the over\u00adall finan\u00adcial respon\u00adsi\u00adbi\u00adli\u00adty and risk alo\u00adne, but still to help shape a com\u00adpa\u00adny.<\/p>\n

Of cour\u00adse, we need moti\u00adva\u00adted team play\u00aders in our prac\u00adti\u00adces. I am opti\u00admi\u00adstic that we will crea\u00adte a well-func\u00adtio\u00adning and, of cour\u00adse, ulti\u00adm\u00adate\u00adly eco\u00adno\u00admic\u00adal\u00adly via\u00adble enter\u00adpri\u00adse.<\/p>\n

Ever\u00adyo\u00adne is awa\u00adre of the pro\u00adblems, health insu\u00adr\u00aders, cham\u00adbers \u2014 espe\u00adci\u00adal\u00adly the muni\u00adci\u00adpa\u00adli\u00adties, which in some cases are real\u00adly in a sta\u00adte of alarm. I sen\u00adse a gre\u00adat wil\u00adling\u00adness on all sides to deal fle\u00adxi\u00adbly with the regu\u00adla\u00adto\u00adry rules so that we can actual\u00adly estab\u00adlish some\u00adthing. The new Ger\u00adman digi\u00adtiza\u00adti\u00adon laws also pro\u00advi\u00adde for easier access to tele\u00adme\u00addi\u00adci\u00adne.<\/p>\n

How did the idea for Lil\u00adli\u00adan Care come about in the first place?<\/strong><\/p>\n

I\u2019ve been in the field of tele\u00adme\u00addi\u00adci\u00adne for the last 20 years and I\u2019m real\u00adly exci\u00adted about the pos\u00adsi\u00adbi\u00adli\u00adties. But I also know the limi\u00adta\u00adti\u00adons. Today, mere remo\u00adte tre\u00adat\u00adment can \u2014 unfort\u00adu\u00adna\u00adte\u00adly \u2014 only sol\u00adve rela\u00adtively few cases con\u00adclu\u00adsi\u00adve\u00adly. It sol\u00adves the pro\u00adblem that we have too few phy\u00adsi\u00adci\u00adans, only to some ext\u00adent, but not com\u00adple\u00adte\u00adly.<\/p>\n

I then went on seve\u00adral stu\u00addy trips to other count\u00adries with the Ger\u00adman Mana\u00adged Care Asso\u00adcia\u00adti\u00adon \u2014 and ever\u00ady\u00adwhe\u00adre the dis\u00adtri\u00adbu\u00adti\u00adon of roles bet\u00adween phy\u00adsi\u00adci\u00adans and nur\u00adses is com\u00adple\u00adte\u00adly dif\u00adfe\u00adrent from ours. That was the second part of the idea.<\/p>\n

I have known my two com\u00adra\u00addes-in-arms for a long time. Flo\u00adri\u00adan Fuhr\u00admann was at kv.digital for a long time and has a per\u00adfect under\u00adstan\u00adding of the tech\u00adno\u00adlo\u00adgy side. Mar\u00adkus Lies\u00admann is respon\u00adsi\u00adble for ope\u00adra\u00adti\u00adons at our com\u00adpa\u00adny. He has estab\u00adlished wound cen\u00adters throug\u00adhout Ger\u00adma\u00adny \u2014 this also invol\u00adves a branch con\u00adcept and coope\u00adra\u00adti\u00adon bet\u00adween phy\u00adsi\u00adci\u00adans and non-phy\u00adsi\u00adci\u00adan staff.<\/p>\n

So the three of us all bring expe\u00adri\u00adence to the table. Usual\u00adly, you think of start-up entre\u00adpre\u00adneurs as being in their mid-twen\u00adties. We are a kind of sil\u00adver foun\u00adder. In this high\u00adly regu\u00adla\u00adted field, expe\u00adri\u00adence is incre\u00addi\u00adbly important. You don\u2019t get very far with pure moti\u00adva\u00adti\u00adon; you have to know whe\u00adre the pit\u00adfalls are.<\/p>\n

\u00a9 \u00e4nd \u00c4rz\u00adte\u00adnach\u00adrich\u00adten\u00addienst Ver\u00adlags-AG <\/em>
\nSource: https:\/\/www.aend.de\/article\/225035<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

With a nati\u00adon\u00adwi\u00adde net\u00adwork of health\u00adca\u00adre faci\u00adli\u00adties, Lil\u00adli\u00adan Care aims [\u2026]<\/p>\n","protected":false},"author":1,"featured_media":1169,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wp_typography_post_enhancements_disabled":false,"footnotes":""},"categories":[32],"tags":[],"class_list":["post-1196","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-release"],"_links":{"self":[{"href":"https:\/\/lillian-care.de\/en\/wp-json\/wp\/v2\/posts\/1196","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lillian-care.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lillian-care.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lillian-care.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lillian-care.de\/en\/wp-json\/wp\/v2\/comments?post=1196"}],"version-history":[{"count":0,"href":"https:\/\/lillian-care.de\/en\/wp-json\/wp\/v2\/posts\/1196\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lillian-care.de\/en\/wp-json\/wp\/v2\/media\/1169"}],"wp:attachment":[{"href":"https:\/\/lillian-care.de\/en\/wp-json\/wp\/v2\/media?parent=1196"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lillian-care.de\/en\/wp-json\/wp\/v2\/categories?post=1196"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lillian-care.de\/en\/wp-json\/wp\/v2\/tags?post=1196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}